I would say "screw Petland" but that doesn't go far enough. When this first happened I contacted them by phone and some gal red a totally prepared statement and re-read it when I asked questions. I will not buy anything at all from them and tell everyone I know about their practices. I feel that this was an ongoing thing at that locale, not a once or one time problem--they are supposed to have district managers, so, obviously profit is their only concern and try to spin any damage as a one time, "we didn't know" or was "only following orders". Bull--that is not a defense and at best an extremely weak excuse --seems to be a training ground for socio-paths like the one in UK that sat a rabbit hutch and rabbit on fire. It breaks my heart and I really hate having to share air with people like that.:soapbox:banghead