I never gave permission for her to be photographed like this and only found out after the fact. They asked if they could "use the photo of Fraggles" in the future for an ad or a facebook page.
I would very politely explain that you would prefer that they NOT use that particular photo, as you don't feel it's a very safe/secure way to hold a bunny and wouldn't want a less experienced bunny owner to see the picture and think that it was. you can offer to show them what you feel is a better way to hold a bunny Fraggles size and, if you don't think it's too much to ask of poor Fraggles, offer to let her be photographed again while in a more secure/appropriate hold.
to anyone saying not to mention it, I'd like to point out the business's/employees' point of view... no, they don't want to be screamed at and accused of sh*t by an irate customer - who does? ...BUT... (assuming they don't have their heads up their asses) they *do* want to know if you're unhappy with any aspect of the service/product you're providing and appreciate civil/constructive criticism. if you're unhappy but don't say anything, that typically hurts them because you may decide not to go back or at least not to recommend the business to others. they would MUCH rather have you say something and give them a chance to make things right!
I had a customer last week who placed an order with me that included mini yogies... the temps were actually quite low here and it didn't occur to me to check weather forecasts because I had no idea that a high of 93 was possible in Maryland in early April when it was in the 60s/70s in texas. her order sat in the mail truck all day long/wasn't delivered until 4:15 and the yogies arrived partially melted (they melt at 108F, but the back of USPS delivery vehicles aren't air conditioned).
she mentioned it to me in a PM on the glider forums while thanking me for the order and asked how she should deal with them... she assured me repeatedly that she wasn't at all upset that they were a little melty - she just wanted to know the best way to get them broken apart and to confirm that they were still 100% safe to feed (which they were). I thanked her (more than once, lol) for bringing it to my attention so that I could learn from the experience and take steps to prevent it from happening again in the future. I asked some questions about how they'd been packaged (I didn't remember where in the box I had put them), etc., which she happily answered. after doing some research, talking to the company I bought the yogies from and chatting up a friend who works for the post office, I was able to learn that temps above 80F are enough to put the yogies at risk and that I should always check weather forecasts, insulate the yogies in bubble wrap and put them in the center of the box in the future to reduce the risk of melting.
I'd *always* prefer to hear about a problem, even if it's a very minor issue and even if the customer isn't really bothered by it, because it both allows me the opportunity to set things right with the customer who experienced the problem AND gives me the chance to improve things in the future. why? because customers who are 100% satisfied with their experience are more likely to return and more likely to provide positive word-of-mouth advertising for your business... and a positive enough experience in regards to complaint resolution can more than make up for the fact that they had a complaint to begin with.
TLDR: it doesn't benefit anyone to keep a complaint to yourself as long as you're capable of being tactful in voicing it. any good business values honest feedback and recognizes it as useful, regardless of whether it's positive or negative.