Just wanted to say that I ordered from Little Helpers in October. I didn't get much, just a bag of Burgess Pellets and some Dandelion hay topper, but I would definitely order from them again. Bandit loves the hay topper, the dried dandelion seems very good quality. Everything was packaged and presented well. I picked up my order locally, so I can't comment on shipping, but I can't see there being any issues.