In serious need of a computer tech

[Luvr of Wabbits and Polar Bears]

Last night some how my computer decided to unregister my legal copy of windows vista. Ok no serious issue that can't be fixed.
Well I leave for the day and leave my laptop with my sister who knows a little bit about computers.
When my laptop loads up not to Vista but to some White screen with Red letters that says ERROR and on the top it says can not open file c:\RECOVERY.DAT
can anyone tell me what the heck happened to my laptop

 

[Kadish Tolesa]

You could try "System Restore" or use a recovery disc...sorry about the problems ; we have to run off to the nearest Best Buy. Is it a Toshiba ?

 

[Luvr of Wabbits and Polar Bears]

Can get into windows at all. Missing my first disk of my recovery disks that was my plan when I arrived home, My Laptop is an ASUS

 

[Korr_and_Sophie]

You can try a system restore.
Go the Accessories then System Tools then System Restore. You should then be able to go back to a date when your computer worked. I don't know if it works with Vista, but it is worth a try. You could also google how to do it on vista.

I would take it in for a check up.

 

[Flash Gordon]

try this link out..might help with ur prob:big wink:


http://vip.asus.com/forum/view.aspx?id=20090625151211843&board_id=3&model=L50Vn&SLanguage=en-us&page=1

 

[kirbyultra]

Yikes missing rcovery disk means you're possibly outta luck on your own, esp the first disk. Right now based on the excellent forum link above, it sounds like one of the popular reasons for your error is a corrupted master boot record and the way others fixed it was by running the repair on bootsect.exe that is on their recovery disk. There may be other ways if you search online to download something that'll fix the MBR besides using a recovery disk native to Asus. There may be a recovery disk you can download and burn yourself.

One big reason i bought an asus laptop myself is for their 3 year global warranty. Ought to take advantage of that!

 

[fuzz16]

virus killed your harddrive....hatgs what it kinda sounds like.
try a reboot...its all you can try, if it doesnt work then your gonna have to take it in

 

[Luvr of Wabbits and Polar Bears]

We found the recovery disk but it says it's not for my machine. I can't get into vista at all so nothing that requires windows is a option.

 

[Flash Gordon]

yikes is right..

 

[LV426]

If you have your windows vista disk put it in.
When you turn on your computer hit F8 and see if you can get into a the screen that says safe mode boot. Once that screen comes up there should be an Advanced option you can choose from. Open that up and select Boot from disk.


Follow these steps :
1.Boot from Windows 7 installation disc.
2.Select Language and Next.
3.Choose "Repair Your Computer".
4.Choose the problem windows and click Next.
5.Now, choose "Command Prompt".
When the command prompt window is opened, type "bootsect /nt60 ALL /mbr". This will update the mbr of the hd.
When done, restart the computer.

 

[Luvr of Wabbits and Polar Bears]

They don't send u the disk when you buy the laptop. So that's not an option. I am some what computer literate if we had the windows disk we would of tried to load from it.

 

[pamnock]

You have to burn the recovery disks yourself when you get the laptop. There's usually a prompt that comes up reminding you to burn the disks.



Hope you can get yours fixed! I just got a new one last week, but it was defective, so waiting on the replacement.

 

[kirbyultra]

pamnock wrote:

You have to burn the recovery disks yourself when you get the laptop. There's usually a prompt that comes up reminding you to burn the disks.

Yep, always, always, ALWAYS do this before you do anything. Like before you set up your wifi and internet because guaranteed -- if you start surfing the web you will forget to do this later. It takes like an hour but it's a must.

If you take the laptop to like Geek Squad or something... maybe they can help fix your MBR, if that is in fact your problem.

But seriously, do a google search on fixing MBR. There's probably stuff you can download on a USB drive or burn on a CD with a different computer, and then load it up to use it on your broken one. No windows required, the program runs off the external media.

 

[Luvr of Wabbits and Polar Bears]

My sister has done her research on my problem. Her laptop DVD drive won't burn disk anymore and we had a tower that worked but now that won't load either.

 

[pamnock]

kirbyultra wrote:

Yep, always, always, ALWAYS do this before you do anything. Like before you set up your wifi and internet because guaranteed -- if you start surfing the web you will forget to do this later. It takes like an hour but it's a must.

So true - UPS just dropped off our new laptop - I'm taking right down to the computer shop to have them do the recovery disks, install spyware and any other things they feel appropriate

 

[Luvr of Wabbits and Polar Bears]

My sister managed get my laptop back online with out erasing any data

 

[kirbyultra]

hooray!